Terms of Service

OVERVIEW

Welcome to Savolte!

The terms "we", "us", "our" and "ours" refer to Savolte.

Savolte operates this store and website, including all associated information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the "Services").

Savolte uses the Shopify platform to provide these Services.

These Terms of Service, along with any policies referred to herein ("Terms of Service" or "Terms"), define your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms or the Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you declare that you have reached the legal age of majority in the country, state, or province where you reside.

You also authorize minors under your responsibility to use the Services on devices you own, acquire, or control.

To use the Services, including browsing our online store or purchasing products and services, you may be asked to provide certain information, including:

  • Email address;
  • Billing address;
  • Shipping address;
  • Payment information.

You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for the security of your account credentials and for all activities carried out through it.

You may not transfer, sell, assign, or license your account to third parties.

SECTION 2 – OUR PRODUCTS

We have made every reasonable effort to present our products and services as accurately as possible.

However, product colors, images, and appearance may vary depending on:

  • The device used;
  • Screen settings;
  • Browser settings.

We do not guarantee that the appearance or quality of purchased products will exactly match the images displayed in the store.

Product descriptions may be changed at any time without prior notice.

We reserve the right to:

  • Discontinue products;
  • Change specifications;
  • Limit quantities sold per customer, region, or jurisdiction.

SECTION 3 – ORDERS

By placing an order, you are submitting an offer to purchase.

Savolte reserves the right to accept or refuse any order, for any reason, and at its sole discretion.

An order will only be considered accepted after confirmation by Savolte.

Payment must be received and processed before order acceptance.

We recommend that you carefully check all details before completing your purchase, as it may not be possible to cancel an order after it has been accepted.

If an order is refused, changed, or canceled, we will attempt to notify you via the email address, phone, or address provided at the time of purchase.

Returns and exchanges will be subject to our Refund Policy.

The customer declares that purchases made are exclusively for personal or domestic use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may be changed without prior notice.

The applicable price will be the one in effect at the time of placing the order and will be indicated in the confirmation email.

Unless otherwise stated, the prices shown do not include:

  • Applicable taxes;
  • Shipping costs;
  • Processing fees;
  • Customs or import duties.

Online store prices may differ from prices practiced in physical stores or third-party platforms.

Promotions may be subject to specific conditions independent of these Terms.

The user undertakes to provide complete and up-to-date purchase, payment, and account information.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times shown are estimates only and do not constitute a guarantee.

Savolte will not be responsible for delays caused by:

  • Carriers;
  • Customs procedures;
  • Strikes;
  • Weather conditions;
  • Force majeure;
  • Events beyond our reasonable control.

The risk of loss and title to the products transfer to the customer upon delivery to the carrier or receipt of the product, as applicable.

The customer is responsible for verifying the accuracy of the shipping address provided.

Additional costs resulting from incorrect addresses or failed deliveries may be charged to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content made available through the Services, including:

  • Logos;
  • Brands;
  • Store design;
  • Photographs;
  • Videos;
  • Texts;
  • Graphics;
  • Icons;
  • Software;

is the property of Savolte, its licensors, or their respective owners.

No content may be:

  • Copied;
  • Reproduced;
  • Distributed;
  • Modified;
  • Published;
  • Commercialized;

without prior written authorization.

Unauthorized use may constitute intellectual property infringement and give rise to civil and criminal liability.

SECTION 7 – PROHIBITED USE OF THE SERVICES

The user undertakes not to use the Services for:

  • Illegal activities;
  • Fraud;
  • Violation of third-party rights;
  • Distribution of malware or viruses;
  • Spam;
  • Harassment or discrimination;
  • Improper collection of personal data;
  • Attempts of unauthorized access to systems or networks.

We reserve the right to immediately suspend or terminate access to the Services in case of abusive or illegal use.

SECTION 8 – USER-GENERATED CONTENT

If you post reviews, comments, photographs, or other content through the Services:

  • You declare that you own the respective rights;
  • You grant Savolte a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and disclose such content for commercial and promotional purposes.

The user retains ownership of the posted content.

However, Savolte may remove content deemed:

  • Illegal;
  • Offensive;
  • Defamatory;
  • Misleading;
  • Inappropriate.

SECTION 9 – THIRD-PARTY TOOLS AND SERVICES

The Services may provide tools, applications, or integrations provided by third parties.

These tools are provided "as is" and "as available", without any warranty from Savolte.

The use of these tools is at the user's own risk.

Savolte assumes no responsibility for services, content, or functionalities provided by third parties.

We recommend that you consult the terms and policies applicable to each external provider.

SECTION 10 – LINKS TO THIRD PARTIES

The Services may contain links to external websites or platforms.

Savolte does not control or is responsible for:

  • Third-party content;
  • Third-party products;
  • Third-party services;
  • Third-party privacy policies.

Visiting and using these websites is exclusively at the user's own risk.

SECTION 11 – DISCLAIMER OF WARRANTIES

Unless otherwise provided by law, the Services and all products made available are provided:

"As is" and "As available".

Savolte does not guarantee that:

  • The Services will be uninterrupted;
  • The Services will be error-free;
  • The Services will be completely secure;
  • The results obtained will always be accurate or reliable.

To the maximum extent permitted by applicable law, we disclaim all express or implied warranties.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Savolte will not be liable for:

  • Indirect losses;
  • Loss of profits;
  • Loss of revenue;
  • Loss of data;
  • Special damages;
  • Consequential damages;
  • Punitive damages.

Savolte's total liability with respect to any claim will not, under any circumstances, exceed the amount actually paid by the customer with respect to the product or service that gave rise to the claim.

SECTION 13 – PROHIBITED USE

You may only access and use the Services for lawful purposes. You are not permitted to access or use the Services, directly or indirectly:

a) for illegal or malicious purposes;
b) to violate any local, state, provincial, federal or international regulations, rules, laws, or ordinances;
c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
e) to submit false or misleading information;
f) to knowingly transmit, send, upload, download, use, or re-use any material that does not comply with these Terms;
g) to transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);
h) to impersonate or attempt to impersonate Savolte, a Savolte employee, another user, or any other person or entity;
i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Savolte or users of the Services or expose them to liability.

In addition, you agree not to:

  • Upload viruses or malicious code;
  • Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
  • Collect or track the personal information of others;
  • Spam, phish, or engage in similar activities;
  • Use bots, spiders, scrapers, AI tools (such as agentic AI), or other automated means to access the Services; or
  • Bypass security measures or access restrictions.

We reserve the right to suspend, disable, or terminate your account at any time if we determine that you have violated these Terms.

SECTION 14 – AGENTS

14.1

This section applies where you use or permit the use of an “Agent” to access or otherwise interact with the Services.

An “Agent” is any software or service that autonomously or semi-autonomously performs actions on behalf of a person or entity.

14.2

An Agent may only access or otherwise use the Services if it identifies itself clearly and complies with the requirements set out in this section.

14.3

We may, including through technical means, limit how and when an Agent may access or otherwise interact with the Services.

14.4

Agents must:

  1. Identify themselves in all HTTP/HTTPS requests using the identification:
    Agent/[Agent Name];
  2. Not conceal the fact that the interactions are performed by an automated agent;
  3. Truthfully answer questions designed to determine whether the interaction is human or automated; and
  4. Not bypass measures intended to block, limit, or control Agent access to the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services at any time, without notice.

You will remain liable for any amounts due up to the date of termination.

Certain provisions will survive termination, including those related to intellectual property, liability, indemnification, governing law, and privacy.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information made available through the Services is provided for general informational purposes only.

We do not warrant the accuracy, completeness, or usefulness of this information.

Unless otherwise expressly stated, the Services and the products offered through them are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied.

We also do not warrant that:

  • Your use of the Services will be uninterrupted;
  • The Services will be secure; or
  • The Services will be error-free.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Savolte, Shopify, and their affiliates, directors, employees, agents, contractors, and licensors will not be liable for:

  • Loss of profits;
  • Loss of revenue;
  • Loss of data;
  • Loss of anticipated savings;
  • Replacement costs; or
  • Any indirect, incidental, special, or consequential damages.

This limitation applies even if they have been advised of the possibility of such damages.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Savolte, Shopify, and their partners from any losses, damages, liabilities, or claims arising from:

  1. Your breach of these Terms;
  2. Your violation of any law or the rights of a third party; or
  3. Your access to or use of the Services.

You also agree to cooperate in the defense of any related claims.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise any right provided in these Terms does not constitute a waiver of that right.

These Terms constitute the entire agreement between you and the company and supersede any prior agreements.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations without our prior written authorization.

Savolte may transfer its rights and obligations without prior consent or notice.

SECTION 22 – GOVERNING LAW

These Terms will be governed by and construed in accordance with the federal, state, or territorial laws and courts of the jurisdiction where Savolte is established.

You and Savolte agree to submit to the jurisdiction of these courts.

SECTION 23 – HEADINGS

The section headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

We may update, change, or replace these Terms at any time by posting the changes on our website.

You are responsible for checking for these changes periodically.

Your continued use of the Services after the posting of changes constitutes acceptance of the new Terms.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service can be sent to:

support.savolte@gmail.com

Also include fields for:

  • Company’s business name;
  • Company’s business address;
  • Company’s business phone number;
  • Company’s business registration number; and
  • Company’s tax identification number (VAT/EU VAT).